Medtech officials in Mbare at the fake Satiskin production site.
By Reginald Tapfumaneyi
Medtech, the company behind the popular bath foam Satiskin, is urging consumers to be cautious after uncovering a counterfeiting operation in Harare’s Mbare district.
CEO Mr. Afzal Motiwala issued a stern warning, following a tip off that their premium product was being illegally manufactured in Mbare and supplied to unsuspecting clients.
“We immediately informed the police upon learning about the fake Satiskin,” Motiwala stated. “Their assistance led to a raid on the production facility in Mbare.”
Mr. Gashirai Nyemba, company spokesperson, who accompanied the police during the raid, described a tense encounter where “the perpetrators became aggressive towards us and the police”. He said they were lucky to escape before things escalated, but they managed to seize the counterfeit products.
This incident highlights the dangers of counterfeit goods, which often do not meet safety standards and can cause serious skin problems.
Zimbabwe is battling the counterfeit products, and in January 2024, the Consumer Protection Commission (CPC) arrested more than 800 retailers for selling fake and substandard products.
Medtech therefore urges consumers to be vigilant and look out for the following signs of fake Satiskin:
Mismatched Lids: The lid color should match the product variant.
Damaged Packaging: Avoid scratched or damaged bottles.
Incorrect Aroma: Original Satiskin has a distinct fragrance aligned with the packaging description.
Watery Consistency: Genuine Satiskin has a thicker viscosity.
Skin Reactions: Original Satiskin is pH balanced and shouldn’t cause irritation. Report any reactions to MedTech with proof of purchase and batch number.
By staying informed and being wary of these warning signs, consumers can protect themselves from the health risks and inferior quality associated with counterfeit products.
Medtech added, “Remember, protecting your skin and supporting legitimate businesses is crucial, so choose wisely!”
