By Edward Makuzva
In a a groundbreaking move, NetOne, Zimbabwe’s leading mobile network operator, has partnered with Salutem International Medical Fund to launch an innovative healthcare product, Salutem One Health.
This game-changing initiative offers essential medical coverage for just $1 per month, accessible through NetOne’s mobile money platform, OneMoney.
Speaking at the launch event, NetOne Group Chief Executive Officer, Engineer Raphael Mushanawani emphasized the significance of the partnership.
“This collaboration reflects our collective response to Zimbabwe’s need for expanded healthcare coverage. Together, we aim to extend quality healthcare access nationwide, a fundamental step toward Universal Healthcare”, Eng Mushanawani explained.
The product offers members one general practitioner consultation per month and access to acute generic prescription drugs worth up to US$30 monthly at participating pharmacies nationwide. Coverage is available at general practitioners, clinics, and general hospitals across Zimbabwe.
NetOne Chief Commercial Officer Learnmore Musunda highlighted the seamless integration of technology in healthcare delivery.
“Through OneMoney’s platform, which is recognized for its secure, real-time payment capabilities, we are enabling efficient healthcare payments. Users can register dependents, transact instantly, and receive real-time claims processing without the burden of shortfalls”, Masunda added.
Musunda reaveled that NetOne’s upcoming Christmas initiative. “As part of our commitment to giving back to the community, we are delighted to announce that NetOne will be conducting the annual trolley dash with the First Lady of the Republic of Zimbabwe, Dr Auxillia Mnangagwa. This Christmas cheer initiative demonstrates our ongoing dedication to making a positive impact in our communities.”
Salutem Managing Director, Ruka Nyoka emphasized the product’s role in advancing national healthcare objectives.
“The Salutem One Health product is designed to support inclusive healthcare in Zimbabwe and increase access to primary healthcare without financial hardship. This initiative will help decongest public facilities and reduce fiscal pressure on the health budget, ” said Nyoka.
Key features of the product include:
- Real-time claims processing and instant payments to healthcare providers
- Registration of unlimited dependents with no age restrictions
- Nationwide access to general practitioners and pharmacies
- Self-service claim processing through mobile application or USSD (*501#) – WhatsApp integration for claims processing.
The product comes with a three-month waiting period for new members, during which subscriptions must be paid consistently to maintain coverage. Services are limited to treatment within Zimbabwe’s borders.
This partnership represents a significant step toward increasing medical aid coverage in Zimbabwe, where approximately 90% of the population currently lacks access to medical insurance. Through this initiative, NetOne and Salutem aim to create a foundation for Universal Healthcare and National Health Insurance, aligned with the country’s National Development Strategy 1 (NDS1).
